Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your language preference or items in your shopping cart. Most cookies are "session cookies" that expire when you close your browser, while others are "persistent cookies" that remain on your device for a set period.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They include session cookies for login, shopping cart functionality, and security features. You cannot disable these cookies without affecting website performance.

Analytics Cookies: We use tools like Google Analytics to collect information about how visitors use our website, such as which pages are visited most often, how long users spend on pages, and where visitors come from. This helps us improve our website and user experience.

Marketing Cookies: These cookies track your activity across websites to deliver personalized advertisements and measure the effectiveness of our marketing campaigns. Third-party platforms may use these cookies for retargeting.

3. Third-Party Cookies

We work with third-party service providers who may also place cookies on your device. These include payment processors, shipping providers, analytics platforms, and advertising networks. Each third party has their own cookie policy. We recommend reviewing their policies to understand how they use your data.

4. How to Control Cookies

Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically choose to accept all cookies, block all cookies, or be prompted before accepting each cookie. Instructions for popular browsers:

• Chrome: Settings > Privacy and Security > Cookies and Other Site Data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and Website Data
• Edge: Settings > Privacy, Search, and Services > Cookies and Other Data

Cookie Preference Center: Use our Cookie Preference Center (linked in the cookie banner at the bottom of each page) to customize which types of cookies you allow.

5. Disabling Cookies

Please note that disabling cookies may affect the functionality of our website. Essential cookies cannot be disabled, but you can choose to disable analytics and marketing cookies. If you disable cookies, some features such as remembering your shopping cart or login information may not work properly.

6. Do Not Track (DNT)

Some browsers include a Do Not Track (DNT) feature. While we respect your privacy preferences, we do not currently respond to DNT signals. However, you can use the cookie controls described above to limit tracking.

7. Flash Cookies and Other Technologies

In addition to standard cookies, we may use other similar technologies such as pixels, web beacons, and Flash cookies. These work in a similar way to standard cookies but may be stored differently on your device. You can control Flash cookies through Adobe's settings page.

8. Cookie Retention

Essential cookies are typically retained for the duration of your session or as long as necessary for security purposes. Analytics and marketing cookies are typically retained for 1–2 years. You can delete all cookies from your device at any time through your browser settings.

9. International Users

If you are using our website from outside Japan, please be aware that Undertowashhollow is based in Japan and your information (including cookies) may be transferred to and processed in Japan. By using our website and accepting cookies, you consent to this transfer.

10. Cookie Policy Changes

Undertowashhollow may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the website following the posting of revised Cookie Policy means you accept the changes.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: